[jambojam]

Any update here at all? Have you sent this back to the developers to review now?

[BePro Software Team]

Hi,

Yes, this is back with our developers. We will update this thread as soon as we have a solution. Our apologies for the delay.
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BePro Software Team

[jambojam]

ok, thanks

[BePro Software Team]

Hi Jam,

Since june 2016, api keys are now required

– http://googlegeodevelopers.blogspot.ca/2016/06/building-for-scale-updates-to-google.html

We are using the api key on our demo site here

– https://beprothemes.com/realestate/

What error are you experiencing? Are you sure that your site has been setup in google as authorized to use the key?

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BePro Software Team

[jambojam]

I am pretty sure that the site is authorized to use the Api Key. Let me explain what I have done to test the api key. I have downloaded an additional plugin called “Address Geocoder” for the website, in this plugin I have used the google api key to geocode zip/postcodes and it works with no problem at all. If there were a problem from the point of view of google or the api key then I would not be able to do this.

The problem I am experiencing comes when I try to add a new listing. Quite simply I fill in all the details, including correct address, save the listing and the listing does not appear on my map. When I check the listing from the wp-admin, I can see that no zip/postcode has been saved and the long/lat is blank. The only thing I can conclude here is that there is a problem when it comes to geocoding the address.

[jambojam]

Also, apologies for not detailing this sooner, I’ve been bogged down with work for the University

[jambojam]

Sorry one more thing to add, I’ve just checked BPL status and Google API says “request_denied”. But again, I’ve used this api key in a wordpress plugin called “address geocoder” so I don’t know why this request would be denied, as it is not currently being denied when using address geocoder.

[BePro Software Team]

Hi Jam,

Thanks for the extra details. Our dev team is investigating the geocoding.

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BePro Software Team

[jambojam]

have your dev team identified where this could possibly be falling down now?

[jambojam]

has there been any more progress here?

[BePro Software Team]

Hi Jam,

Our apologies for the delay. We hope to release an upgrade by saturday. This issue will be addressed in that release

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BePro Software Team

[jambojam]

so, this is about 3 weeks on and I don’t think there has been any new release. Have you got a revised date?

[BePro Software Team]

Hi,

We were not able to recreate the issues on our demo site. Can you share an admin login to your site so that we can examine further?
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BePro Software Team

[jambojam]

I kept visiting the site and it appeared to be down. Are you still going and updating bepro listings then?

[jambojam]

If you’re back up and running, then I’d like to share an admin login with you so you can investigate

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