[BePro Software Team]

Hi,

Sounds like you may have a plugin conflict. I suggest first de-activating all other plugins, to confirm if this is the case. If another plugin is causing the issue, then there is usually little we can do about that.

Otherwise, if you prefer, we can do the investigation within 1hr of wordpress development

– http://www.beprosoftware.com/shop/wordpress-development-1hr/

Once we know whats causing the issue, we can provide a quote for fixing it.

Regards
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BePro Software Team

[Author]

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