[spencec]

For support information and diagnostics:

My Query type is set to “Curl” and “Use Google Map API” is ticked. Also, to let you know my “BPL Status Report” is coming back with the following information:

Database Tables OK
File Path bepro-listings/bepro_listings.php
Google API OK
Result Templates OK

CURL OK
File Get Contents OK
Memory Limit 536870912
Max Upload Size 96M
PHP Time Limit 50
ASP Tags OFF

[spencec]

Great News! I fixed that bit! – I activated the Google Maps Javascript API too.

However, why when I actually search, for a specific location, does the map zoom out and show the whole of the world? It clears all the listings, zooms out, and shows the whole of the world. All listings from the map then go?

Regards,
Spence.

[spencec]

Further Progress – I have now got the map to search for “names” example: Flat, Apartment, House, but not where.

Lat/Long is displaying “YES” in the Listings Admin Panel.

However I can’t search by address, city, or postcode? It just zooms out and shows the whole map?!

[BePro Software Team]

Hi,

You should see a name and where search box. If that’s the case, then the where box will acceept address, city, or postcode submissions. What do you have set for your search distance?

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BePro Software Team

[spencec]

Hi,

If you check this page: http://rent-my-space.uk/listings/ and try out the “Where” box, you will notice it does not search for address, city or postcode, it zooms out, and drops all the listings off the map. The same happens on the BePro Demo Site?

My current search distance is at: 50(mi) however to get it to work, I’ve tried all search distances, and none of them work! 🙁

[BePro Software Team]

Hi,

Our developers are investigating the issue
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BePro Software Team

[spencec]

Great,

I look forward to your reply.

Spence.

[spencec]

Hi,

Please could you give me an update on this? If you could accept me on Skype, I’d be happy to give you more information?

Regards,
Spence.

[BePro Software Team]

Hi Spence,

Apologies for the delay. Our developers have not updated the issue as yet. They will be alerted to accept you on skype.

___
BePro Software Team

[spencec]

Hey Team!

Thanks SO much for your prompt reply. 🙂

Any idea when they’d be free to chat to me today?

Regards,
Spence.

[BePro Software Team]

Hi Spence,

The issue with the where search box was addressed in the most recent release. Please upgrade and confirm if the issue is fixed on your end

The best place to report bugs and recieve technical support is here :). Our sales team can be reached via skype. To speak with sales, I recommend requesting a consultation via our contact page
___
BePro Software Team

[spencec]

Hey.

Thanks for looking into this for me.

I have run the update, and unfortunately it is still NOT working.

I am happy to create a generic login if you need to get into the site?

Regards,
Spence.

[spencec]

Great News! It’s working!

I just cleared my Cache. Should have done that in the first place 🙂

THANK YOU!

[spencec]

Hi Guys,

Just to let you know – I am having the same error again:

I can’t search by address, city, or postcode? It just zooms out and shows the whole map?!

http://rent-my-space.uk/listings/

[BePro Software Team]

Hi,

Sorry to hear that you are experiencing issues again. Its working for us in our demo’s

– https://beprothemes.com/realestate/

Which api keys do you have activated with google? What url is used in the setup?
___
BePro Software Team

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