Viewing 8 posts - 1 through 8 (of 8 total)
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  • #5395

    Hi,

    This is definitely unusual. Please follow our troubleshooting tips and let us know the results

    – https://www.beprosoftware.com/documentation/troubleshooting-bepro-listings/

    Also, can you share the shortcode that you are using?
    ___
    BePro Software Team

    #5397
    mmcomber
    Member

    Hi. I did go through the troubleshooting and reset permalinks. The shortcode I am using was created from Form Builder. [create_listing_form bl_form_id=”2″]

    Welcome other ideas of things to check.

    Thanks.

    #5406

    Hi,

    Please confirm that you have completed all of the following steps

    – Deactivate all plugins that are not created by the BePro Software Team
    – Switch your theme back to one of the stock wordpress options (twentyfourteen, twentyfifteen, etc)
    – Delete BePro Listings completely and re-install it

    Also, does the stock form work?
    ___
    BePro Software Team

    #5477
    mmcomber
    Member

    The Stock form did work, but after creating a new one (and then deleting the “1” form) the new form no longer worked.

    #5502
    mmcomber
    Member

    Update – we have completed the following steps and 404 is still happening. Can you give us any other ideas?

    Thanks.

    #5528

    Hi,

    Email an administrator login to [email protected]. Our team will be happy to take a look

    ___
    BePro Software Team

    #5617
    mmcomber
    Member

    Update – we reinstalled the plugin. Then edited the Form 1 vs creating a Form 2. This now works. Thanks for your help.

    #5627

    Hi,

    Thanks for letting us know.
    ___
    BePro Software Team

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